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Frequently Asked Questions
General Questions
How did you come up with the number of caredays in my billing statement?
Your caredays was calculated by multiplying the cage cost per day X the number of cages X the number of days OR, where applicable, by multiplying the animal cost per day X the number of animals X the number of days.
For example: mouse charges for 10 cages for 30 days is as follows:
.66 (per cage) X 10 cages X 30 days = $198.00
For example: Hamster charges for 10 hamster for 30 days is as follows:
.83 (per animal) X 10 animals X 30 days = $249.00.
See Services and Rates Schedule
- What is the per diem rate for mice, rats, etc. in the Annenberg facility? Icahn Building? Is it per animal or per cage?
The per diem rate for mice and rats is calculated per cage. The per diem rate for mice is .66 per cage.
The per diem rate for rats is $ .83 per head .
- If there is an error on my billing statement, can I obtain a new statement with the adjustment?
If there is a discrepancy and/or error on your billing statement, a manual adjustment is processed by the business manager. The billing system does not allow us to adjust or create a correct itemized bill.
- When can I expect to see the adjustment on my ledger?
Once the Business Manager makes the adjustment, it will be shown on the current months ledger.
- What is the process in changing the current fund number on my cage cards?
A transfer form is located outside of the CCMS office. Once the form is filled out completely and approved by the PI, we will make sure that the cage cards in the animal rooms are switched to the correct number that coincides with the transfer form.
- Who should I forward the Euthanasia Sheets to?
A Service Requisition sheet located outside the CCMS office should be forwarded to the facility supervisor.
- What is the turnaround time on euthanizing the animals?
48 hours is the turnaround time on euthanizing the animals.
- How can I obtain a new key card for the facility?
Submit a "Request for Key Card" form to the CCMS Business Office, Annenberg 26-100, with all the necessary information. Forms are located outside the CCMS office. We will address you by phone within 48 hours to pick up your card at the CCMS office.
- When is the best time to pick up a key card and/or come by to obtain handplus access?
Thursdays 10-1 and 2-5.
- Is it necessary for each graduate student to have his or her own key card or can we share one key card?
Yes, it is necessary for each graduate student or individual to obtain his or her own key card.
In order to maintain the necessary security of the animal facility, key card sharing is ABSOLUTELY neither allowed nor tolerated.
- How can I obtain a key to the animal room where my animals are housed?
Please come to the CCMS Business Office, Annenberg 26-100. Distribution of keys is limited to two keys per lab. Additional keys may be requested but must be approved by the Director, CCMS. Additional charges may also apply.
- How can I obtain entry to the animal rooms after hours?
Please call security at ext 45662. If you must work after hours on a regular basis, you can request a key from the CCMS Business Office.
- How can I transfer my animals from the Icahn Building facility to the Annenberg animal facility?
Transfer of animals between buildings is discouraged and must be approved by CCMS management. Please contact the facility supervisor for details. When approved, all animal transport must occur on dedicated freight elevators. Animals are not allowed on passenger elevators.
- Whom do I contact regarding shipping animals into or out of Mount Sinai?
Please call the Import/Export Coordinator at ext 44297.
- Whom do I contact for a rodent health certificate?
Please contact Jennifer Pullium, M.V.B., D.A.C.L.A.M. at ext 43008.
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