The Morchand Center for Clinical Competence

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Quality Control

"The Morchand Center is on the cutting edge of medical education. The innovative techniques taught at The Center enable us to train physicians to practice medicine in the true tradition of Hippocrates."

A growing awareness in the medical community that humanistic health care should extend to all those involved with patients has led The Morchand Center to expand its program to include interns, residents, fellows, and nursing staff. The Center applies techniques similar to those used to train medical students, and the message is the same: successful communication is necessary for quality health care.

To ensure reliable evaluation, The Morchand Center undergoes Rater-Reliability reviews of all of our Standardized Patients (SPs) and their skills. This rigorously administered evaluation of our own employees monitors the SP skills required to assure consistently accurate and reliable assessment:

  • Accuracy and Consistency of Physical Portrayals
  • Appropriateness of Historical Data Supplied During Performance
  • Accuracy/Appropriateness of Overall Affect in Performance
  • Inter-Rater Reliability - Consistency of Portrayals Amongst SPs Playing the Same Case
  • Intra-Rater Reliability - Consistency of One SP's Portrayal of the Same Case from Encounter to Encounter
  • Rater Reliability - Accuracy of an SP's Evaluations Compared to a Gold Standard

The Center is available as a resource for all metropolitan area medical schools. For more information, read more about our programs.